``Anna is adept at looking at challenges from the clients perspective. This has always ensured that the outputs are fit for purpose and effective in the market. She led the team responsible for BDO's 'Exceptional Client Service' agenda and managed a number of internal and external campaigns to highlight the firm's service leadership and ensure standards were upheld.
While a member of my team Anna embraced the huge challenge of a three month secondment to our firm in India. She had an immediate impact and having visited the firm recently she left a significant legacy of a well-structured team and a strong market proposition. She also developed and delivered training for over 200 staff on the firm's client service agenda, sessions which were thoroughly enjoyed by partners and staff alike.
When you need someone you can depend on, when you just need it done and when you need it done expertly, Anna was always my first choice. Dedicated, expert and passionate.``
``Anna led a number of initiatives which enabled partners to strengthen relationships with their clients and targets including thought leadership campaigns, events and relationship development programmes. Many of these activities ran concurrently and all required significant senior stakeholder engagement both internally and externally. They were well received by clients and partners alike and resulted in positioning Deloitte as the adviser of choice for organisations across the public sector.``
``Anna led the organisation of a series of ‘Discuss and Dine’ events across the UK. These were dinners with a guest speaker which allowed our team to deepen relationships with current clients and network with prospects. The events received positive feedback from guests and internal attendees and contributed to raising awareness of our brand within the NHS market.``
``Anna recently conducted a valuable piece of perception research as part of an audit for a new client. She interviewed a number of customers and prospects and uncovered valuable, and actionable insight into my client’s strengths and areas for development. Anna is professional and I would definitely recommend her to others.``
``Anna is a valued member of my network and of The Samphire Club. She’s an expert in her field and has the personal qualities I look for: integrity, professionalism and further more she’s fun to work with. She has collaborated with other club members and embodies the ethos of the club. A great ambassador and a friend. She recently helped me with a membership survey and her expertise was invaluable.``