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Client Listening

Is your client feedback programme fit for 2020?

‘We know our clients are happy, we already ask them’ is often the response I…

December 10, 2019
Anna Lake 2019-12-10T09:04:59+00:00
Client Listening

How deep is their love?

That is your clients’ or customers love for you. Don’t know? When was the last…

December 7, 2019
Anna Lake 2019-12-07T12:15:42+00:00
Misc

Freelance reflections

The last month or so has featured a number of significant milestones for me. My…

December 7, 2019
Anna Lake 2019-12-07T12:02:06+00:00
Relationship building

How do you find your perfect match(.com) in business?

In the modern environment, it’s easy to hide behind a screen and think that digital…

July 23, 2019
Anna Lake 2019-07-23T14:55:37+00:00
Client Service

How can pasties improve your client service?

Earlier this week I co-hosted an event for Professional Services marketing and BD colleagues where…

May 23, 2019
Anna Lake 2019-05-23T13:07:40+00:00
Misc

Business doesn’t stop at Bristol!

When I worked in London, there was a perception that ‘there’s not much going on…

May 2, 2019
Anna Lake 2019-05-02T12:51:53+00:00
Misc, Thought leadership

All aboard the good ship thought leader

Thought leadership has long been featured in B2B marketing plans as a way to brand…

March 21, 2019
Anna Lake 2019-03-21T11:09:29+00:00
Client Service

Client service – we’re all in it together

I’m delighted to feature in this month’s PM magazine which is the publication for members…

March 4, 2019
Anna Lake 2019-03-04T14:20:02+00:00
Client Listening

How do you gain support for your client feedback programme?

One of my previous blogs looked at why partners might be resistant to implementing a…

February 26, 2019
Anna Lake 2019-02-26T11:27:02+00:00
Client Listening

The business case for seeking feedback from commercial clients

I have recently met with a number of firms who have, to date, focussed their…

February 19, 2019
Anna Lake 2019-02-19T14:53:09+00:00

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About

Anna Lake Consulting helps you retain existing clients, increase revenue, win new business and build better client relationships through easy to implement client listening programmes.

Contact

Tel: +44 7738 728221

Anna Lake Consulting, 62 Oak Road, Tavistock, PL19 9EZ
Company Number 11479033.

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